Maxo Telecommunications incident

Unexpected connectivity issues - investigating

Resolved after 31 minutes, affecting Outbound Calling and Inbound Calling and 1 more, on August 31, 2026.

resolved Aug 31, 2026, 04:09 AM UTC

Systems have stabilised, and engineers are working to identify the root cause of the issue which appears to be related to a failover system working incorrectly. Scheduled (emergency) maintenance is expected to be published shortly.

Started
Aug 31, 2026, 03:38 AM UTC
Resolved
Aug 31, 2026, 04:09 AM UTC
Duration
31m
Detected by Pingoru
Aug 31, 2026, 03:38 AM UTC

Affected components

Outbound CallingInbound CallingCloud SoftphoneWeb PortalManagement API

Update timeline

  1. investigating Aug 31, 2026, 03:38 AM UTC

    Engineers are investigating

  2. resolved Aug 31, 2026, 04:09 AM UTC

    Systems have stabilised, and engineers are working to identify the root cause of the issue which appears to be related to a failover system working incorrectly. Scheduled (emergency) maintenance is expected to be published shortly.

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