Maxio incident

Advanced Billing Subscriptions API endpoints rejecting unrecognized fields

Maxio is currently experiencing a major incident affecting API and Integrations to 3rd Party Services, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 10, 2026, 06:58 PM UTC
Resolved
Ongoing
Duration
● 1h 45m
Detected by Pingoru
Jun 10, 2026, 06:58 PM UTC

Affected components

APIIntegrations to 3rd Party Services

Update timeline

  1. identified Jun 10, 2026, 06:58 PM UTC

    A recent API behavior change is causing some merchant requests with unexpected or unsupported fields to fail with validation errors (422 responses). This is impacting multiple workflows and merchants, including the HubSpot integration. We are actively investigating and working to restore expected behavior as quickly as possible.

  2. identified Jun 10, 2026, 07:27 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jun 10, 2026, 07:58 PM UTC

    A fix has been implemented and we are monitoring the results.