Maven AGI incident

Voice Calls Issue

Minor Resolved View vendor source →

Maven AGI experienced a minor incident on March 9, 2026 affecting Answers and Agent Designer, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2026, 08:25 PM UTC
Resolved
Mar 09, 2026, 08:25 PM UTC
Duration
Detected by Pingoru
Mar 09, 2026, 08:25 PM UTC

Affected components

AnswersAgent Designer

Update timeline

  1. resolved Mar 09, 2026, 08:25 PM UTC

    Status: Resolved Component: Voice Calls Impact: Full Outage → Resolved Update 1 — Investigating 4:25PM We are aware of an issue affecting voice calls. Some customers may be unable to connect or experience dropped calls. We are actively investigating and will provide updates as we learn more. Update 2 — Identified 4:45PM We have identified the cause of the voice call disruption and are implementing a fix. We expect services to begin recovering shortly. Update 3 — Resolved 4:55PM The issue affecting voice calls has been resolved. All voice services are now operating normally. We apologize for the disruption and will continue monitoring to ensure stability. Affected components Agent Designer (Operational) Answers (Operational)