Resolved after 32 minutes, affecting Answers and Agent Designer, on March 10, 2026.
Voice call functionality was unavailable across the platform. During this period, all incoming voice calls failed.
Affected components
AnswersAgent Designer
Update timeline
- investigating Mar 10, 2026, 08:25 PM UTC
Voice call functionality was unavailable across the platform. During this period, all incoming voice calls failed.
- resolved Mar 10, 2026, 08:57 PM UTC
The issue has been resolved.
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