Maven AGI incident

Google Drive Knowledge Refresh Is Broken

Minor Resolved View vendor source →

Maven AGI experienced a minor incident on June 8, 2026 affecting Chat and Answers and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2026, 02:32 PM UTC
Resolved
Jun 08, 2026, 02:32 PM UTC
Duration
Detected by Pingoru
Jun 08, 2026, 02:32 PM UTC

Affected components

ChatAnswersVoiceEmailSMSSlackTeamsZendeskSalesforceFreshdesk

Update timeline

  1. resolved Jun 08, 2026, 02:32 PM UTC

    Status: Resolved Customers were not able to refresh their knowledge bases that were created from the Google Drive app Affected components SMS (Operational) Front (Operational) Knowledge Apps (Operational) ServiceNow (Operational) Zendesk (Operational) Chat (Operational) Salesforce (Operational) Intercom (Operational) Apps: Other (Operational) Genesys (Operational) Freshdesk (Operational) Answers (Operational) Voice (Operational) Email (Operational) Slack (Operational) Teams (Operational) JIRA (Operational) Agent Designer (Operational)