Maven AGI incident

Degraded API Performance

Resolved after 1 hour 30 minutes, affecting Chat and Answers and 1 more, on May 29, 2026.

monitoring May 29, 2026, 10:40 AM UTC

We are currently experiencing degraded performance related to an issue with an upstream dependency. Users may notice slower API response times and a small increase in errors. Our team is investigating and will provide updates as they become available.

Started
May 29, 2026, 10:40 AM UTC
Resolved
May 29, 2026, 12:10 PM UTC
Duration
1h 30m
Detected by Pingoru
May 29, 2026, 10:40 AM UTC

Affected components

ChatAnswersVoiceEmailSMSSlackTeamsZendeskSalesforceFreshdesk

Update timeline

  1. monitoring May 29, 2026, 10:40 AM UTC

    We are currently experiencing degraded performance related to an issue with an upstream dependency. Users may notice slower API response times and a small increase in errors. Our team is investigating and will provide updates as they become available.

  2. resolved May 29, 2026, 12:10 PM UTC

    The issue has been resolved, and performance has returned to normal.

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