Maven AGI incident

Salesforce Copilot Conversations Not Loading

Resolved on May 20, 2026, affecting Chat and Answers and 1 more.

resolved May 20, 2026, 03:18 PM UTC

Functionality has been restored to the Salesforce app and all systems are fully operational.

Started
May 20, 2026, 03:18 PM UTC
Resolved
May 20, 2026, 03:18 PM UTC
Duration
–
Detected by Pingoru
May 20, 2026, 03:18 PM UTC

Affected components

ChatAnswersVoiceEmailSMSSlackTeamsZendeskSalesforceFreshdesk

Update timeline

  1. resolved May 20, 2026, 03:18 PM UTC

    Functionality has been restored to the Salesforce app and all systems are fully operational.

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