Matrix Outage History

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Pingoru has recorded 50 incidents for Matrix: 9 in the last 12 months and 0 in the last 90 days.

Source: status.matrix.org

50incidents recorded
9last 12 months
0last 90 days
9 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking Matrix in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202617 of 720 (1%)
May 202611 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 2026111 of 744 (2%)
September 202600 of 720 (0%)
October 202600 of 744 (0%)
November 202600 of 36 (0%)

Incidents, newest first

Major August 3, 2026 Matrix.org Homeserver: Degraded performance 11h 26m Synapse

Started Aug 03, 2026, 12:16 AM UTC· resolved Aug 03, 2026, 11:42 AM UTC

  1. investigating Aug 03, 2026, 12:16 AM UTC

    We are aware of degraded performance on the Matrix.org homeserver. We are additionally aware of failures when trying to log in, caused by the performance degradation.

  2. resolved Aug 03, 2026, 11:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 5, 2026 Performance degradation 1h

Started May 05, 2026, 07:00 AM UTC· resolved May 05, 2026, 08:00 AM UTC

  1. resolved May 05, 2026, 07:00 AM UTC

    Around 07:00 UTC until 08:00 UTC, performance on the matrix.org homeserver was degraded due to a transient problem preventing database maintenance.

Read the full incident report →

Critical April 16, 2026 Problems sending messages via matrix.org 7h 9m Synapse

Started Apr 16, 2026, 03:05 PM UTC· resolved Apr 16, 2026, 10:15 PM UTC

  1. investigating Apr 16, 2026, 03:05 PM UTC

    We are investigating a problem sending messages via the matrix.org homeserver

  2. monitoring Apr 16, 2026, 03:55 PM UTC

    The problem was related to an upgrade to the homeserver on matrix.org. We have rolled back to the previous release, and service has been restored.

  3. resolved Apr 16, 2026, 10:15 PM UTC

    The homeserver has been stable since rolling back. The Synapse team will work on a resolution to the bug that caused the outage.

Read the full incident report →

Major March 19, 2026 Slow outbound federation 23m Outbound federation

Started Mar 19, 2026, 11:15 AM UTC· resolved Mar 19, 2026, 11:38 AM UTC

  1. monitoring Mar 19, 2026, 11:15 AM UTC

    Outbound federation from matrix.org paused for several minutes, and is now catching up.

  2. resolved Mar 19, 2026, 11:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 2, 2026 Performance of sending and loading messages is degraded 1d 15h Synapse

Started Mar 02, 2026, 08:39 PM UTC· resolved Mar 04, 2026, 12:18 PM UTC

  1. investigating Mar 02, 2026, 08:39 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 02, 2026, 09:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 04, 2026, 12:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 2, 2026 Performance issues regarding message sending on matrix.org 3h 13m Synapse, Outbound federation

Started Mar 02, 2026, 03:20 PM UTC· resolved Mar 02, 2026, 06:34 PM UTC

  1. identified Mar 02, 2026, 03:20 PM UTC

    Performance on matrix.org is currently slow due to ongoing device cleanup.

  2. monitoring Mar 02, 2026, 05:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 02, 2026, 06:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 2, 2026 Sending messages has reduced performance 3h 17m Synapse, Outbound federation

Started Mar 02, 2026, 08:47 AM UTC· resolved Mar 02, 2026, 12:04 PM UTC

  1. investigating Mar 02, 2026, 08:47 AM UTC

    We are currently investigating this issue.

  2. resolved Mar 02, 2026, 12:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 24, 2026 Slow logins 3h 13m Synapse

Started Feb 24, 2026, 08:00 AM UTC· resolved Feb 24, 2026, 11:13 AM UTC

  1. investigating Feb 24, 2026, 08:00 AM UTC

    We are currently investigating this issue.

  2. resolved Feb 24, 2026, 11:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 11, 2026 Degraded performance 10h 37m Synapse

Started Feb 11, 2026, 06:30 PM UTC· resolved Feb 12, 2026, 05:07 AM UTC

  1. investigating Feb 11, 2026, 06:30 PM UTC

    Due to a substantial increase in traffic, performance is currently degraded.

  2. resolved Feb 12, 2026, 05:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 13, 2025 Degraded performance across client endpoints 2h 38m Synapse

Started Oct 13, 2025, 08:57 AM UTC· resolved Oct 13, 2025, 11:35 AM UTC

  1. investigating Oct 13, 2025, 08:57 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 13, 2025, 09:27 AM UTC

    The degraded performance was linked to a harmless error which nevertheless was being reported millions of times per hour, affecting CPU. We've fixed the error and service appears to be stabilising.

  3. resolved Oct 13, 2025, 11:35 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 2, 2025 Database incident 1d 15h Synapse

Started Sep 02, 2025, 05:39 PM UTC· resolved Sep 04, 2025, 09:28 AM UTC

  1. identified Sep 02, 2025, 05:39 PM UTC

    We've identified an issue with the matrix.org database

  2. identified Sep 02, 2025, 07:42 PM UTC

    We are in the process of restoring the matrix.org database from a backup. The matrix.org homeserver will be offline until this has been completed

  3. identified Sep 03, 2025, 08:49 AM UTC

    Restoration is ongoing, we do not yet have a concrete estimate for resolution. Live updates here https://bsky.app/profile/matrix.org/post/3lxuslbzjuc2t

  4. monitoring Sep 03, 2025, 05:03 PM UTC

    The database has been restore, and verification checks complete. matrix.org's Synapse has been started up again and we are monitoring

  5. monitoring Sep 03, 2025, 05:37 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Sep 04, 2025, 09:28 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 31, 2025 matrix.org federation outage 12h 30m Synapse, Outbound federation

Started Jul 31, 2025, 08:59 PM UTC· resolved Aug 01, 2025, 09:29 AM UTC

  1. investigating Jul 31, 2025, 08:59 PM UTC

    We are investigating continued problems with inbound federation on the matrix.org homeserver

  2. investigating Jul 31, 2025, 09:01 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 31, 2025, 09:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 01, 2025, 09:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 31, 2025 Matrix.org Federation Outage 1h 5m

Started Jul 31, 2025, 06:55 PM UTC· resolved Jul 31, 2025, 08:00 PM UTC

  1. resolved Jul 31, 2025, 07:00 PM UTC

    matrix.org inbound federation was inoperable from roughly 18:55 UTC to 20:00 UTC due to a logic error during a code roll out. The issue is now resolved.

Read the full incident report →

Minor July 2, 2025 Actions such as message sending or invites is failing in a small subset of rooms 13d 17h Synapse

Started Jul 02, 2025, 03:38 PM UTC· resolved Jul 16, 2025, 09:03 AM UTC

  1. investigating Jul 02, 2025, 03:38 PM UTC

    We're investigating reports of broken functionality in federated and unfederated rooms that contain matrix.org users. As a workaround, one can create a new room and continue communicating there. We are working to identify the cause and correct the affected rooms.

  2. investigating Jul 04, 2025, 10:11 AM UTC

    We are still working to determine the root cause, which currently appears to only originate on the matrix.org homeserver. In the meantime, we've devised a fix and will be attempting that shortly.

  3. investigating Jul 08, 2025, 01:01 PM UTC

    We are still working to restore all affected rooms

  4. identified Jul 11, 2025, 09:46 AM UTC

    We believe we have restored the majority of the affected rooms. We are working on verifying and identifying any remaining rooms that may have been affected.

  5. resolved Jul 16, 2025, 09:03 AM UTC

    We believe that all of the affected rooms have been fixed.

Read the full incident report →

Major June 26, 2025 Logging in to matrix.org is experiencing intermittent failures 8h 13m Synapse

Started Jun 26, 2025, 04:34 PM UTC· resolved Jun 27, 2025, 12:48 AM UTC

  1. investigating Jun 26, 2025, 04:34 PM UTC

    We are currently investigating this issue.

  2. identified Jun 26, 2025, 04:49 PM UTC

    The issue is due to degraded DB performance. We've identified what's slowing the DB down and cleaning it up.

  3. monitoring Jun 26, 2025, 07:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 27, 2025, 12:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 20, 2025 Degraded performance on matrix.org Synapse 15m Synapse

Started Jun 20, 2025, 10:12 AM UTC· resolved Jun 20, 2025, 10:27 AM UTC

  1. investigating Jun 20, 2025, 10:12 AM UTC

    We're currently identifying the root cause for degraded performance on matrix.org's Synapse instance.

  2. investigating Jun 20, 2025, 10:12 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 20, 2025, 10:19 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 20, 2025, 10:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 20, 2025, 10:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 20, 2025 General degraded performance since 02h00 UTC 39m Synapse

Started Jun 20, 2025, 03:21 AM UTC· resolved Jun 20, 2025, 04:01 AM UTC

  1. investigating Jun 20, 2025, 03:21 AM UTC

    We are currently investigating this issue.

  2. resolved Jun 20, 2025, 04:01 AM UTC

    The database performance issue has now been identified and resolved.

Read the full incident report →

Notice May 20, 2025 Matrix.org performance degredation 2h 7m Synapse

Started May 20, 2025, 12:00 PM UTC· resolved May 20, 2025, 02:08 PM UTC

  1. investigating May 20, 2025, 12:00 PM UTC

    We are currently investigating this issue.

  2. resolved May 20, 2025, 02:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 26, 2025 matrix.org federation traffic outbound degraded performance 3h 44m Synapse, Outbound federation

Started Mar 26, 2025, 03:37 PM UTC· resolved Mar 26, 2025, 07:21 PM UTC

  1. investigating Mar 26, 2025, 03:37 PM UTC

    We are currently investigating the cause of this issue.

  2. investigating Mar 26, 2025, 03:37 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 26, 2025, 03:49 PM UTC

    We've identified the cause and are currently implementing a fix.

  4. monitoring Mar 26, 2025, 04:40 PM UTC

    A fix has been implemented and outbound federation appears to have returned.

  5. resolved Mar 26, 2025, 07:21 PM UTC

    Outbound federation is operational.

Read the full incident report →

Minor February 26, 2025 No emails are being sent 3h 17m Synapse

Started Feb 26, 2025, 09:42 AM UTC· resolved Feb 26, 2025, 12:59 PM UTC

  1. identified Feb 26, 2025, 09:42 AM UTC

    We are having issue with our email provider. No emails are being sent. Both registration and password reset are impacted.

  2. identified Feb 26, 2025, 09:44 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Feb 26, 2025, 12:59 PM UTC

    This incident has been resolved.

Read the full incident report →