Matrix incident

Performance issues regarding message sending on matrix.org

Minor Resolved View vendor source →

Matrix experienced a minor incident on March 2, 2026 affecting Synapse and Outbound federation, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2026, 03:20 PM UTC
Resolved
Mar 02, 2026, 06:34 PM UTC
Duration
3h 13m
Detected by Pingoru
Mar 02, 2026, 03:20 PM UTC

Affected components

SynapseOutbound federation

Update timeline

  1. identified Mar 02, 2026, 03:20 PM UTC

    Performance on matrix.org is currently slow due to ongoing device cleanup.

  2. monitoring Mar 02, 2026, 05:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 02, 2026, 06:34 PM UTC

    This incident has been resolved.