Matrix incident

Problems sending messages via matrix.org

Critical Resolved View vendor source →
Started
Apr 16, 2026, 03:05 PM UTC
Resolved
Apr 16, 2026, 10:15 PM UTC
Duration
7h 9m
Detected by Pingoru
Apr 16, 2026, 03:05 PM UTC

Affected components

Synapse

Update timeline

  1. investigating Apr 16, 2026, 03:54 PM UTC

    We are investigating a problem sending messages via the matrix.org homeserver

  2. monitoring Apr 16, 2026, 03:55 PM UTC

    The problem was related to an upgrade to the homeserver on matrix.org. We have rolled back to the previous release, and service has been restored.

  3. resolved Apr 16, 2026, 10:15 PM UTC

    The homeserver has been stable since rolling back. The Synapse team will work on a resolution to the bug that caused the outage.

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