Matrix incident

Performance of sending and loading messages is degraded

Minor Resolved View vendor source →

Matrix experienced a minor incident on March 2, 2026 affecting Synapse, lasting 1d 15h. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2026, 08:39 PM UTC
Resolved
Mar 04, 2026, 12:18 PM UTC
Duration
1d 15h
Detected by Pingoru
Mar 02, 2026, 08:39 PM UTC

Affected components

Synapse

Update timeline

  1. investigating Mar 02, 2026, 08:39 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 02, 2026, 09:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 04, 2026, 12:18 PM UTC

    This incident has been resolved.