Matrix incident

Matrix.org Homeserver: Degraded performance

Major Resolved View vendor source →

Matrix experienced a major incident on August 3, 2026 affecting Synapse, lasting 11h 26m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2026, 12:16 AM UTC
Resolved
Aug 03, 2026, 11:42 AM UTC
Duration
11h 26m
Detected by Pingoru
Aug 03, 2026, 12:16 AM UTC

Affected components

Synapse

Update timeline

  1. investigating Aug 03, 2026, 06:16 AM UTC

    We are aware of degraded performance on the Matrix.org homeserver, particularly affecting logging in.

  2. resolved Aug 03, 2026, 11:42 AM UTC

    This incident has been resolved.