Matillion experienced a minor incident on October 13, 2025 affecting Designer, lasting 5h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Designer
Update timeline
- investigating Oct 13, 2025, 08:03 AM UTC
We are currently investigating reports of our AI service, Maia, being unavailable in the EU region. Users may experience errors, timeouts, or no response when attempting to use Maia features.
- monitoring Oct 13, 2025, 01:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 13, 2025, 01:32 PM UTC
This incident has been resolved.