Matillion incident

Third party system outage impacting Public API access only

Minor Resolved View vendor source →

Matillion experienced a minor incident on November 18, 2025 affecting Designer and Designer, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:47 PM UTC
Resolved
Nov 18, 2025, 03:11 PM UTC
Duration
1h 24m
Detected by Pingoru
Nov 18, 2025, 01:47 PM UTC

Affected components

DesignerDesigner

Update timeline

  1. identified Nov 18, 2025, 01:47 PM UTC

    A third party is experiencing an ongoing incident that is causing our public API to return intermittent 500 errors. This will not impact any scheduled or design-time activities happening within the user interface.

  2. resolved Nov 18, 2025, 03:11 PM UTC

    The third party has resolved their ongoing incident. The public API is now functioning as intended.