Matillion incident

Authentication issues impacting login into Designer and Hub

Critical Resolved View vendor source →

Matillion experienced a critical incident on December 5, 2025 affecting Hub, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 11:24 AM UTC
Resolved
Dec 05, 2025, 12:31 PM UTC
Duration
1h 6m
Detected by Pingoru
Dec 05, 2025, 11:24 AM UTC

Affected components

Hub

Update timeline

  1. investigating Dec 05, 2025, 11:24 AM UTC

    Matillion is currently investigating issues with logging into Designer and the Hub. Any scheduled pipeline will not be impacted during this incident.

  2. identified Dec 05, 2025, 11:59 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 05, 2025, 12:31 PM UTC

    This incident has been resolved.