Masabi Outage History

Status: Investigating Please be advised that Chase detected an issue where some clients are experiencing lower than normal approval rates or response time latency for debit transactions. Chase is in contact with the Debit Network and will continue to monitor the situation while the issue is being addressed. Components Affected NetConnect -> Operational Tandem -> Operational Stratus -> Operational Affected components Chase (Degraded performance)

Status: Investigating Please be advised that Chase continues to remain in contact with the Debit Network to address the previously reported issue where some clients are experiencing lower than normal approval rates or response time latency for debit transanctions. Updates will be published as new information is available. Components Affected NetConnect -> Operational Tandem -> Operational Stratus -> Operational Affected components Chase (Degraded performance)

Status: Investigating Please be advised that Chase continues to remain in contact with the Debit Network to address the previously reported issue where some clients are experiencing lower than normal approval rates or response time latency for debit transanctions. Updates will be published as new information is available. Components Affected NetConnect -> Operational Tandem -> Operational Stratus -> Operational Affected components Chase (Degraded performance)

Status: Investigating Please be advised that the previously reported issue where some clients experienced lower than normal approval rates or response time latency for Visa transactions has been resolved as of 12:33 PM ET. You are receiving this notification based on your alerts subscription. Please do not respond to this email as this has been sent from an unmonitored mailbox. Components Affected NetConnect -> Operational Tandem -> Operational Stratus -> Operational Affected components Chase (Degraded performance)

Status: Investigating Please be advised that Chase detected an issue where some clients are experiencing lower than normal approval rates or response time latency for debit transactions. Chase is in contact with the Debit Network and will continue to monitor the situation while the issue is being addressed. Components Affected NetConnect -> Operational Tandem -> Operational Stratus -> Operational Affected components Chase (Degraded performance)

Status: Investigating Please be advised that Chase continues to remain in contact with the Debit Network to address the previously reported issue where some clients are experiencing lower than normal approval rates or response time latency for debit transanctions. Updates will be published as new information is available. Components Affected NetConnect -> Operational Tandem -> Operational Stratus -> Operational Affected components Chase (Degraded performance)

Status: Investigating Please be advised that Chase continues to remain in contact with the Debit Network to address the previously reported issue where some clients are experiencing lower than normal approval rates or response time latency for debit transanctions. Updates will be published as new information is available. Components Affected NetConnect -> Operational Tandem -> Operational Stratus -> Operational Affected components Chase (Degraded performance)

Status: Investigating Please be advised that the previously reported issue where some clients experienced lower than normal approval rates or response time latency for Visa transactions has been resolved as of 12:33 PM ET. You are receiving this notification based on your alerts subscription. Please do not respond to this email as this has been sent from an unmonitored mailbox. Components Affected NetConnect -> Operational Tandem -> Operational Stratus -> Operational Affected components Chase (Degraded performance)

Status: Investigating Please be advised that Chase detected an issue where some clients are experiencing lower than normal approval rates or response time latency for debit transactions. Chase is in contact with the Debit Network and will continue to monitor the situation while the issue is being addressed. Components Affected NetConnect -> Operational Tandem -> Operational Stratus -> Operational Affected components Chase (Degraded performance)

Status: Investigating Please be advised that Chase continues to remain in contact with the Debit Network to address the previously reported issue where some clients are experiencing lower than normal approval rates or response time latency for debit transanctions. Updates will be published as new information is available. Components Affected NetConnect -> Operational Tandem -> Operational Stratus -> Operational Affected components Chase (Degraded performance)

Status: Investigating Please be advised that Chase continues to remain in contact with the Debit Network to address the previously reported issue where some clients are experiencing lower than normal approval rates or response time latency for debit transanctions. Updates will be published as new information is available. Components Affected NetConnect -> Operational Tandem -> Operational Stratus -> Operational Affected components Chase (Degraded performance)

Status: Investigating Please be advised that the previously reported issue where some clients experienced lower than normal approval rates or response time latency for Visa transactions has been resolved as of 12:33 PM ET. You are receiving this notification based on your alerts subscription. Please do not respond to this email as this has been sent from an unmonitored mailbox. Components Affected NetConnect -> Operational Tandem -> Operational Stratus -> Operational Affected components Chase (Degraded performance)

Status: Investigating Please be advised Chase has detected an issue where some clients are experiencing lower than normal approval rates or response time latency. Chase is are actively addressing the issue and will publish an update as new information is available. Components Affected Stratus -> Operational Affected components Chase (Degraded performance)

Status: Investigating Please be advised Chase has detected an issue where some clients are experiencing lower than normal approval rates or response time latency. Chase is are actively addressing the issue and will publish an update as new information is available. Components Affected Stratus -> Operational Affected components Chase (Degraded performance)

Status: Investigating Please be advised Chase has detected an issue where some clients are experiencing lower than normal approval rates or response time latency. Chase is are actively addressing the issue and will publish an update as new information is available. Components Affected Stratus -> Operational Affected components Chase (Degraded performance)

Status: Investigating Please be advised that Chase detected an issue where some clients are experiencing lower than normal approval rates or response time latency for Mastercard transactions. Chase in contact with the Mastercard Network and will continue to monitor the situation while the issue is being addressed. Components Affected NetConnect -> Operational Tandem -> Operational Stratus -> Operational Affected components Chase (Degraded performance)

Status: Investigating Please be advised that Chase detected an issue where some clients are experiencing lower than normal approval rates or response time latency for Mastercard transactions. Chase in contact with the Mastercard Network and will continue to monitor the situation while the issue is being addressed. Components Affected NetConnect -> Operational Tandem -> Operational Stratus -> Operational Affected components Chase (Degraded performance)

Status: Investigating Please be advised that Chase detected an issue where some clients are experiencing lower than normal approval rates or response time latency for Mastercard transactions. Chase in contact with the Mastercard Network and will continue to monitor the situation while the issue is being addressed. Components Affected NetConnect -> Operational Tandem -> Operational Stratus -> Operational Affected components Chase (Degraded performance)

Status: Investigating Please be advised that Chase continues to remain in contact with Visa as they work towards resolving the previously reported issue where some clients are experiencing lower than normal approval rates or response time latency for Visa Credit transactions. Updates will be published as new information is available. Affected components Chase (Degraded performance)

Status: Investigating Please be advised Chase continues to remain in contact with Visa as they work towards resolving the previously reported issue where some clients are experiencing lower than normal approval rates or response time latency for Visa Credit transactions. Components Affected NetConnect -> Operational Tandem -> Operational Stratus -> Operational Further updates will be published as new information is available. Affected components Chase (Degraded performance)

Status: Investigating Please be advised Chase continues to remain in contact with Visa as they work towards resolving the previously reported issue where some clients are experiencing lower than normal approval rates or response time latency for Visa Credit transactions. Updates will be published as new information is available. Components Affected NetConnect -> Operational Tandem -> Operational Stratus -> Operational Affected components Chase (Degraded performance)

Status: Investigating Please be advised that Chase continues to remain in contact with Visa as they work towards resolving the previously reported issue where some clients are experiencing lower than normal approval rates or response time latency for Visa Credit transactions. Updates will be published as new information is available. Components Affected NetConnect -> Operational Tandem -> Operational Stratus -> Operational Reference Number: INC63183222 Affected components Chase (Degraded performance)

Status: Investigating Please be advised that Chase continues to remain in contact with Visa as they work towards resolving the previously reported issue where some clients are experiencing lower than normal approval rates or response time latency for Visa Credit transactions. Updates will be published as new information is available. Affected components Chase (Degraded performance)

Status: Investigating Please be advised Chase continues to remain in contact with Visa as they work towards resolving the previously reported issue where some clients are experiencing lower than normal approval rates or response time latency for Visa Credit transactions. Components Affected NetConnect -> Operational Tandem -> Operational Stratus -> Operational Further updates will be published as new information is available. Affected components Chase (Degraded performance)

Status: Investigating Please be advised Chase continues to remain in contact with Visa as they work towards resolving the previously reported issue where some clients are experiencing lower than normal approval rates or response time latency for Visa Credit transactions. Updates will be published as new information is available. Components Affected NetConnect -> Operational Tandem -> Operational Stratus -> Operational Affected components Chase (Degraded performance)

Status: Investigating Please be advised that Chase continues to remain in contact with Visa as they work towards resolving the previously reported issue where some clients are experiencing lower than normal approval rates or response time latency for Visa Credit transactions. Updates will be published as new information is available. Components Affected NetConnect -> Operational Tandem -> Operational Stratus -> Operational Reference Number: INC63183222 Affected components Chase (Degraded performance)

Status: Investigating Please be advised that Chase continues to remain in contact with Visa as they work towards resolving the previously reported issue where some clients are experiencing lower than normal approval rates or response time latency for Visa Credit transactions. Updates will be published as new information is available. Affected components Chase (Degraded performance)

Status: Investigating Please be advised Chase continues to remain in contact with Visa as they work towards resolving the previously reported issue where some clients are experiencing lower than normal approval rates or response time latency for Visa Credit transactions. Components Affected NetConnect -> Operational Tandem -> Operational Stratus -> Operational Further updates will be published as new information is available. Affected components Chase (Degraded performance)

Status: Investigating Please be advised Chase continues to remain in contact with Visa as they work towards resolving the previously reported issue where some clients are experiencing lower than normal approval rates or response time latency for Visa Credit transactions. Updates will be published as new information is available. Components Affected NetConnect -> Operational Tandem -> Operational Stratus -> Operational Affected components Chase (Degraded performance)

Status: Investigating Please be advised that Chase continues to remain in contact with Visa as they work towards resolving the previously reported issue where some clients are experiencing lower than normal approval rates or response time latency for Visa Credit transactions. Updates will be published as new information is available. Components Affected NetConnect -> Operational Tandem -> Operational Stratus -> Operational Reference Number: INC63183222 Affected components Chase (Degraded performance)