Resolved after 11 minutes, affecting Merchant Store Fronts, on May 26, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Merchant Store Fronts
Update timeline
- investigating May 26, 2026, 01:34 AM UTC
The Neto Core Checkout page is currently unavailable for some merchants and is returning a 504 Gateway Timeout error. We have identified the issue and are actively investigating it on top priority.
- monitoring May 26, 2026, 01:41 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 26, 2026, 01:46 AM UTC
This incident has been resolved.
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