Resolved after 6 hours 20 minutes, affecting Control Panel, on October 22, 2026.
We are implementing fixes for the Control Panel access issues. We will provide further updates as progress is made.
Affected components
Control Panel
Update timeline
- investigating Oct 22, 2026, 03:35 AM UTC
Some Neto merchants are experiencing issues accessing their Control Panels. Our team is actively investigating the issue and will provide further updates as more information becomes available.
- identified Oct 22, 2026, 05:44 AM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 22, 2026, 08:10 AM UTC
We are implementing fixes for the Control Panel access issues. We will provide further updates as progress is made.
- resolved Oct 22, 2026, 09:55 AM UTC
This incident has been resolved.
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