Resolved after 52 minutes, affecting Merchant Store Fronts and Control Panel, on December 11, 2024.
Services are returning back to normal. We are continuing to monitor the situation.
Affected components
Merchant Store FrontsControl Panel
Update timeline
- investigating Dec 11, 2024, 02:39 AM UTC
We have received reports of intermittent slowness affecting the control panel and website for some merchants, leading to timeout errors. Our Development Team is actively investigating the issue.
- identified Dec 11, 2024, 02:58 AM UTC
We have identified the issue, and our Development Team is actively working on a fix.
- monitoring Dec 11, 2024, 03:01 AM UTC
Services are returning back to normal. We are continuing to monitor the situation.
- resolved Dec 11, 2024, 03:31 AM UTC
The issue has been resolved and services are operating as normal.
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