Mapbox Outage History

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Mapbox had 19 outages in the last 2 years totaling 182h 41m of downtime — averaging 0.8 incidents per month.

There were 19 Mapbox outages since June 9, 2024 totaling 182h 41m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.mapbox.com

Minor February 10, 2026

Degraded live traffic in Europe

Detected by Pingoru
Feb 10, 2026, 05:23 PM UTC
Resolved
Feb 11, 2026, 10:31 AM UTC
Duration
17h 7m
Affected: Mapbox Traffic DataTraffic Congestion Visual Layer
Timeline · 3 updates
  1. identified Feb 10, 2026, 05:23 PM UTC

    Since 04:40 UTC, a data provider outage has caused degraded performance for traffic-related services in the Europe. This impacts live speeds, routing, and ETA calculations. We are working closely with the data provider and will provide updates as the services stabilize.

  2. monitoring Feb 10, 2026, 07:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 11, 2026, 10:31 AM UTC

    The incident is resolved as of 05:13 UTC. Affected services are now fully operational.

Read the full incident report →

Minor December 6, 2025

Delayed delivery of Mapbox Traffic Data

Detected by Pingoru
Dec 06, 2025, 12:46 AM UTC
Resolved
Dec 08, 2025, 11:08 PM UTC
Duration
2d 22h
Affected: Mapbox Traffic Data
Timeline · 2 updates
  1. identified Dec 06, 2025, 12:46 AM UTC

    We are experiencing delays in delivering typical Mapbox Traffic Data. We have implemented a fix and are working to resolve.

  2. resolved Dec 08, 2025, 11:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 29, 2025

High failure rate for live traffic tile requests

Detected by Pingoru
Nov 29, 2025, 03:09 AM UTC
Resolved
Nov 29, 2025, 03:54 AM UTC
Duration
44m
Affected: API
Timeline · 3 updates
  1. investigating Nov 29, 2025, 03:09 AM UTC

    Customers are experiencing high failure rates for live traffic tile requests. We are currently investigating the issue.

  2. monitoring Nov 29, 2025, 03:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 29, 2025, 03:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025

AWS outage impacting Mapbox core services

Detected by Pingoru
Oct 20, 2025, 10:59 AM UTC
Resolved
Oct 21, 2025, 12:40 AM UTC
Duration
13h 41m
Affected: APIAPITelemetryMapbox Traffic Data
Timeline · 4 updates
  1. identified Oct 20, 2025, 10:59 AM UTC

    We have received reports from AWS that multiple core services are experiencing instability. This is currently impacting multiple Mapbox services with degraded performance and errors. While AWS systems are currently recovering, we are working on restoring health of impacted Mapbox services.

  2. monitoring Oct 20, 2025, 11:55 PM UTC

    We are monitoring the recovery of Mapbox services and data pipelines after the cloud provider outage.

  3. monitoring Oct 21, 2025, 12:12 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 21, 2025, 12:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 14, 2025

Elevated level of partial response in Search Box API

Detected by Pingoru
Oct 14, 2025, 09:48 AM UTC
Resolved
Oct 14, 2025, 09:48 AM UTC
Duration
—
Affected: Search
Timeline · 1 update
  1. resolved Oct 14, 2025, 09:48 AM UTC

    From 2025/10/14 05:37 UTC to 2025/10/14 06:29 UTC, we experienced elevated levels of 206 Partial Content responses on the Search Box APIs due to a lack of POI results in the search.

Read the full incident report →

Minor September 21, 2025

Missing Closures Icons in Traffic Maps v1

Detected by Pingoru
Sep 21, 2025, 10:42 PM UTC
Resolved
Sep 22, 2025, 01:53 AM UTC
Duration
3h 10m
Affected: Mapbox Traffic Data
Timeline · 2 updates
  1. investigating Sep 21, 2025, 10:42 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 22, 2025, 01:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 21, 2025

Matrix API Planned Closures (remove icons)

Detected by Pingoru
Sep 21, 2025, 10:41 PM UTC
Resolved
Sep 22, 2025, 01:52 AM UTC
Duration
3h 11m
Affected: API
Timeline · 2 updates
  1. investigating Sep 21, 2025, 10:41 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 22, 2025, 01:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 6, 2025

Mapbox Tiling Service job delays

Detected by Pingoru
Sep 06, 2025, 10:37 PM UTC
Resolved
Sep 06, 2025, 11:24 PM UTC
Duration
46m
Affected: API
Timeline · 4 updates
  1. investigating Sep 06, 2025, 10:37 PM UTC

    We are currently investigating this issue.

  2. identified Sep 06, 2025, 10:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 06, 2025, 11:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 06, 2025, 11:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 15, 2025

Navigation API: Missing live-traffic data

Detected by Pingoru
Jul 15, 2025, 04:24 PM UTC
Resolved
Jul 08, 2025, 11:30 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jul 15, 2025, 04:24 PM UTC

    Navigation services experienced an outage affecting our live traffic data. As a result, users might experience issues with navigation, including inaccuracies in ETA, routing recommendations, and the display of real-time traffic conditions such as congestion and incidents for approximately 1 hour. The issue has been resolved.

Read the full incident report →

Minor July 14, 2025

Degraded ETA and Traffic Visualization

Detected by Pingoru
Jul 14, 2025, 07:30 PM UTC
Resolved
Jul 15, 2025, 06:01 AM UTC
Duration
10h 31m
Affected: APIMapbox Traffic DataTraffic Congestion Visual Layer
Timeline · 3 updates
  1. investigating Jul 14, 2025, 07:30 PM UTC

    Mapbox navigation products are experiencing degraded ETAs and Traffic visualization. We are investigating the issue.

  2. monitoring Jul 15, 2025, 04:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 15, 2025, 06:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 3, 2025

Traffic Maps v1, Matrix API - Delayed Live Traffic Updates

Detected by Pingoru
Jun 03, 2025, 02:07 AM UTC
Resolved
Jun 02, 2025, 07:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jun 03, 2025, 02:07 AM UTC

    On June 2, 2025, between approximately 19:05 and 22:30 UTC, an issue occurred preventing live speed and incident data from being served to Traffic Maps v1 and some customers using the Matrix API. This impacted services reliant on real-time traffic updates. Customers using Traffic Maps v1, experienced delayed live traffic updates. ETAs from the Matrix API provided during the incident period were based on traffic data from around 20:00 UTC, and did not reflect changes in traffic conditions until service restoration. This issue is now resolved and all services are restored.

Read the full incident report →

Notice May 13, 2025

Increased Searchbox latency for eu-west-1 P95

Detected by Pingoru
May 13, 2025, 11:59 PM UTC
Resolved
May 14, 2025, 08:39 AM UTC
Duration
8h 39m
Affected: Search
Timeline · 5 updates
  1. investigating May 13, 2025, 11:59 PM UTC

    We are currently investigating this issue.

  2. identified May 14, 2025, 12:54 AM UTC

    Bottleneck has been identified. We are increasing the capacity of the Search Box system

  3. monitoring May 14, 2025, 02:28 AM UTC

    Latency Anomaly mitigation is in-place. Latency is back to normal.

  4. monitoring May 14, 2025, 05:51 AM UTC

    Another correction/Hot fix was applied to reduce the load.

  5. resolved May 14, 2025, 08:39 AM UTC

    After last correction latency is back to normal. Incident report will be shared soon.

Read the full incident report →

Critical March 13, 2025

Increased latency and errors on Tile APIs

Detected by Pingoru
Mar 13, 2025, 12:40 PM UTC
Resolved
Mar 14, 2025, 12:33 PM UTC
Duration
23h 52m
Affected: API
Timeline · 6 updates
  1. investigating Mar 13, 2025, 12:40 PM UTC

    We are investigating increased error rates and latency on our vector tile endpoints.

  2. investigating Mar 13, 2025, 12:43 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 13, 2025, 04:21 PM UTC

    We are continuing to investigate and remediate this issue

  4. monitoring Mar 13, 2025, 09:06 PM UTC

    The issue has been successfully mitigated. Our team is actively monitoring the service to ensure optimal performance.

  5. monitoring Mar 13, 2025, 11:24 PM UTC

    Service remains stable, we'll continue to monitor overnight.

  6. resolved Mar 14, 2025, 12:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 9, 2025

Traffic Maps V1 Degraded Performance

Detected by Pingoru
Jan 09, 2025, 06:37 PM UTC
Resolved
Jan 10, 2025, 02:16 AM UTC
Duration
7h 39m
Affected: Traffic Congestion Visual Layer
Timeline · 3 updates
  1. identified Jan 09, 2025, 06:37 PM UTC

    We are investigating an issue with the mapbox.mapbox-traffic-v1 tileset. We have identified the root cause and are working on resolving.

  2. monitoring Jan 09, 2025, 11:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 10, 2025, 02:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 30, 2024

AWS system-wide outage impacting Mapbox traffic and ETAs

Detected by Pingoru
Jul 30, 2024, 11:07 PM UTC
Resolved
Jul 31, 2024, 12:17 PM UTC
Duration
13h 9m
Affected: API
Timeline · 5 updates
  1. investigating Jul 30, 2024, 11:07 PM UTC

    We have received reports from AWS that several core services are experiencing instability. This will impact Mapbox's ability to provide live traffic, live incidents and ETA's to its customers.

  2. investigating Jul 31, 2024, 12:17 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 31, 2024, 02:20 AM UTC

    We are continuing to investigate this issue.

  4. investigating Jul 31, 2024, 12:16 PM UTC

    Our traffic services are fully operational.

  5. resolved Jul 31, 2024, 12:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 30, 2024

Increased Vector Tile errors

Detected by Pingoru
Jul 30, 2024, 11:02 PM UTC
Resolved
Jul 31, 2024, 06:41 AM UTC
Duration
7h 38m
Affected: API
Timeline · 7 updates
  1. investigating Jul 30, 2024, 11:02 PM UTC

    We are currently investigating an increase in error responses from the live traffic vector tile service.

  2. identified Jul 30, 2024, 11:59 PM UTC

    We have taken measures to reduce the impact and continue to monitor the incident.

  3. identified Jul 31, 2024, 01:28 AM UTC

    We are continuing to work on a fix for the issue.

  4. identified Jul 31, 2024, 02:30 AM UTC

    We are continuing to work towards a fix for the issue.

  5. identified Jul 31, 2024, 03:35 AM UTC

    We are working to address service disruptions caused by the ongoing issue.

  6. monitoring Jul 31, 2024, 05:49 AM UTC

    We have implemented several fixes and are starting to see recovery in the Vector Tiles API. We will continue to monitor the service as it returns to full health.

  7. resolved Jul 31, 2024, 06:41 AM UTC

    The Vector Tiles API error rates have subsided and the service is fully operational.

Read the full incident report →

Minor June 9, 2024

Maps services are experiencing degraded performance.

Detected by Pingoru
Jun 09, 2024, 07:00 PM UTC
Resolved
Jun 09, 2024, 09:06 PM UTC
Duration
2h 6m
Affected: API
Timeline · 3 updates
  1. investigating Jun 09, 2024, 07:00 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 09, 2024, 08:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 09, 2024, 09:06 PM UTC

    This incident has been resolved.

Read the full incident report →