Mapbox incident

Increased latency and errors on Tile APIs

Critical Resolved View vendor source →

Mapbox experienced a critical incident on March 13, 2025 affecting API, lasting 23h 52m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2025, 12:40 PM UTC
Resolved
Mar 14, 2025, 12:33 PM UTC
Duration
23h 52m
Detected by Pingoru
Mar 13, 2025, 12:40 PM UTC

Affected components

API

Update timeline

  1. investigating Mar 13, 2025, 12:40 PM UTC

    We are investigating increased error rates and latency on our vector tile endpoints.

  2. investigating Mar 13, 2025, 12:43 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 13, 2025, 04:21 PM UTC

    We are continuing to investigate and remediate this issue

  4. monitoring Mar 13, 2025, 09:06 PM UTC

    The issue has been successfully mitigated. Our team is actively monitoring the service to ensure optimal performance.

  5. monitoring Mar 13, 2025, 11:24 PM UTC

    Service remains stable, we'll continue to monitor overnight.

  6. resolved Mar 14, 2025, 12:33 PM UTC

    This incident has been resolved.