Mapbox incident

AWS system-wide outage impacting Mapbox traffic and ETAs

Critical Resolved View vendor source →

Mapbox experienced a critical incident on July 30, 2024 affecting API, lasting 13h 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2024, 11:07 PM UTC
Resolved
Jul 31, 2024, 12:17 PM UTC
Duration
13h 9m
Detected by Pingoru
Jul 30, 2024, 11:07 PM UTC

Affected components

API

Update timeline

  1. investigating Jul 30, 2024, 11:07 PM UTC

    We have received reports from AWS that several core services are experiencing instability. This will impact Mapbox's ability to provide live traffic, live incidents and ETA's to its customers.

  2. investigating Jul 31, 2024, 12:17 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 31, 2024, 02:20 AM UTC

    We are continuing to investigate this issue.

  4. investigating Jul 31, 2024, 12:16 PM UTC

    Our traffic services are fully operational.

  5. resolved Jul 31, 2024, 12:17 PM UTC

    This incident has been resolved.