Mapbox experienced a notice incident on May 13, 2025 affecting Search, lasting 8h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Search
Update timeline
- investigating May 13, 2025, 11:59 PM UTC
We are currently investigating this issue.
- identified May 14, 2025, 12:54 AM UTC
Bottleneck has been identified. We are increasing the capacity of the Search Box system
- monitoring May 14, 2025, 02:28 AM UTC
Latency Anomaly mitigation is in-place. Latency is back to normal.
- monitoring May 14, 2025, 05:51 AM UTC
Another correction/Hot fix was applied to reduce the load.
- resolved May 14, 2025, 08:39 AM UTC
After last correction latency is back to normal. Incident report will be shared soon.