Mapbox incident

AWS outage impacting Mapbox core services

Minor Resolved View vendor source →

Mapbox experienced a minor incident on October 20, 2025 affecting API and API and 1 more component, lasting 13h 41m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 10:59 AM UTC
Resolved
Oct 21, 2025, 12:40 AM UTC
Duration
13h 41m
Detected by Pingoru
Oct 20, 2025, 10:59 AM UTC

Affected components

APIAPITelemetryMapbox Traffic Data

Update timeline

  1. identified Oct 20, 2025, 10:59 AM UTC

    We have received reports from AWS that multiple core services are experiencing instability. This is currently impacting multiple Mapbox services with degraded performance and errors. While AWS systems are currently recovering, we are working on restoring health of impacted Mapbox services.

  2. monitoring Oct 20, 2025, 11:55 PM UTC

    We are monitoring the recovery of Mapbox services and data pipelines after the cloud provider outage.

  3. monitoring Oct 21, 2025, 12:12 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 21, 2025, 12:40 AM UTC

    This incident has been resolved.