Is ManyChat down?

We are noticing degraded performance across the Meta platform. We are monitoring the issue and waiting for the information from Meta. So far, message delivery is confirmed to be affected. This is a Meta-side outage and is not specific to Manychat. Meta is currently experiencing degraded service across its messaging platforms.

According to our data, the errors have diminished. The exact status of the issue is still being investigated.

This incident has been resolved.

We're aware of an ongoing incident on Meta's platforms (Facebook, Instagram, WhatsApp) affecting message delivery and Manychat features. This is a Meta-side outage and is not specific to Manychat. Meta is currently experiencing degraded service across its messaging platforms. **What we recommend:** * **Pause paid ad campaigns** that drive traffic into Instagram/Messenger/WhatsApp automations until the incident is resolved, to avoid paying for clicks that may not convert. * No action is needed inside Manychat — messages and flows will resume automatically as Meta recovers. We're monitoring the situation and will update this page as we learn more.

Meta has begun recovering. Message delivery is returning to normal — we're monitoring to confirm full recovery before closing this incident.

Meta's platform incident has been fully resolved, and message delivery on Instagram, Messenger, and WhatsApp is now functioning smoothly again. You can safely resume your campaigns. Thanks so much for your patience and understanding!

We are currently investigating the incident with Facebook, Instagram, and WhatsApp outage. We are waiting for info from the Meta team at the time. Thank you for your understanding.

Meta services are back online, and platforms such as Instagram, WhatsApp, and Facebook are accessible again. We are continuing to monitor the situation and will share further updates as more information becomes available. Thank you for your understanding.

This incident has been resolved.

Facebook, Instagram, and WhatsApp are currently down. We are waiting for info from the Meta team at the time. No info on Meta Status Pages yet.

Meta services are no longer fully unavailable, and platforms such as Instagram, WhatsApp, Facebook, and Threads can now be accessed again. However, performance remains degraded, and we are still observing high error rates for API actions. This may continue to impact actions that rely on Meta APIs, including channel connections, messaging, and other Meta-related features. We are continuing to monitor the situation and will share further updates as more information becomes available.

This incident has been resolved.

When publishing a quick Automation with a Comment Trigger connected to a specific Post/Reel, the "Couldn't create Automation" error message pops up, preventing the publishing. We are investigating the matter to identify the root cause. For the time being, we suggest using one of two workarounds: 1\. Switch the trigger settings from a specific post to "Any post or reel", or 2\. In the Automations tab, go through the following options: "+ New Automation" -> "+ Start From Scratch" -> "Start from a blank canvas" -> "+ New Trigger" -> "User comments on your Post or Reel" Trigger. From there, you can choose the "Specific Post or Reel" option without issues.

When publishing a quick Automation with a Comment Trigger connected to a specific Post/Reel, the "Couldn't create Automation" error message pops up, preventing the publishing. Also, Story Reply Automations may show a visual error after picking a specific Story; however, such an Automation can still be published and will be working as intended. We are investigating the matter to identify the root cause. For the time being, we suggest using one of two workarounds: 1\. Switch the trigger settings from a specific post to "Any post or reel", or 2\. In the Automations tab, go through the following options: "+ New Automation" -> "+ Start From Scratch" -> "Start from a blank canvas" -> "+ New Trigger" -> "User comments on your Post or Reel" Trigger. From there, you can choose the "Specific Post or Reel" option without issues.

This incident has been resolved.