ManyChat incident

Increased WhatsApp Message Delivery Errors

Minor Resolved

ManyChat experienced a minor incident on September 3, 2026 affecting 3rd party: WhatsApp API, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 05:05 PM UTC
Resolved
Sep 03, 2026, 06:27 PM UTC
Duration
1h 21m
Detected by Pingoru
Sep 03, 2026, 05:05 PM UTC

Affected components

3rd party: WhatsApp API

Update timeline

  1. investigating Sep 03, 2026, 05:05 PM UTC

    We're aware of an increase in WhatsApp message delivery failures due to a message-processing issue on Meta's side. Some outgoing messages may fail or remain undelivered, while others continue to be delivered normally. This issue is not related to your Manychat account, automations, or WhatsApp number. Our team is monitoring the situation and will share updates as they become available.

  2. resolved Sep 03, 2026, 06:27 PM UTC

    This incident has been resolved.