mailprotector incident

CloudFilter outbound relay delays

Ongoing since 09:31 PM UTC, affecting CloudFilter and SafeSend Email Security.

monitoring Oct 28, 2026, 10:58 PM UTC

We will continue to monitor the outbound relay.

Started
Oct 28, 2026, 09:31 PM UTC
Resolved
Ongoing
Duration
● 1h 55m
Detected by Pingoru
Oct 28, 2026, 09:31 PM UTC

Affected components

CloudFilter and SafeSend Email Security

Update timeline

  1. investigating Oct 28, 2026, 09:31 PM UTC

    We are investigating the outbound relay delays and connection refusals. The team has added resources to the outbound pool to alleviate the immediate impact.

  2. monitoring Oct 28, 2026, 10:58 PM UTC

    We will continue to monitor the outbound relay.

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