Mailgun Outage History

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Mailgun had 36 outages in the last 2 years totaling 82h 45m of downtime — averaging 1.5 incidents per month.

There were 36 Mailgun outages since July 1, 2024 totaling 82h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.mailgun.com

Minor June 25, 2026

Inspect previews not rendering

Detected by Pingoru
Jun 25, 2026, 07:21 PM UTC
Resolved
Jun 25, 2026, 08:35 PM UTC
Duration
1h 14m
Affected: Email Previews
Timeline · 5 updates
  1. investigating Jun 25, 2026, 07:21 PM UTC

    We are currently investigating an issue with email previews not working. Outbound processing, inbound processing, logs and webhook delivery are operating normally.

  2. investigating Jun 25, 2026, 08:03 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 25, 2026, 08:21 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 25, 2026, 08:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 25, 2026, 08:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 18, 2026

Partial Delay in Event Processing for US Region

Detected by Pingoru
Jun 18, 2026, 08:34 AM UTC
Resolved
Jun 18, 2026, 10:24 AM UTC
Duration
1h 49m
Affected: Events & Logs
Timeline · 5 updates
  1. investigating Jun 18, 2026, 08:34 AM UTC

    Customers using the events/logs APIs or viewing logs in the customer portal may see delays in some events appearing. These delays are only affecting a subset of our customers.

  2. investigating Jun 18, 2026, 09:11 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 18, 2026, 09:53 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 18, 2026, 10:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 18, 2026, 10:24 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 16, 2026

Delayed logs in US region

Detected by Pingoru
Jun 16, 2026, 02:28 PM UTC
Resolved
Jun 16, 2026, 05:34 PM UTC
Duration
3h 6m
Affected: Events & Logs
Timeline · 5 updates
  1. investigating Jun 16, 2026, 02:28 PM UTC

    Logs are currently experiencing delays of 15 minutes in Mailgun's US region. Outbound processing, inbound processing, and webhook delivery are operating normally.

  2. investigating Jun 16, 2026, 03:08 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 16, 2026, 03:48 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Jun 16, 2026, 04:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 16, 2026, 05:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 6, 2026

Automatic Sender Security Records Not Provisioning

Detected by Pingoru
May 06, 2026, 03:40 PM UTC
Resolved
May 07, 2026, 06:42 PM UTC
Duration
1d 3h
Affected: Control Panel
Timeline · 4 updates
  1. identified May 06, 2026, 03:40 PM UTC

    Customers creating domains with Automatic Sender Security may have CNAME records with no corresponding TXT records reflecting DKIM keys. A fix for this issue is being prepared.

  2. identified May 06, 2026, 07:46 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring May 07, 2026, 12:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 07, 2026, 06:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 17, 2026

Elevated Timeouts for Validations

Detected by Pingoru
Apr 17, 2026, 04:45 PM UTC
Resolved
Apr 17, 2026, 05:15 PM UTC
Duration
29m
Affected: Email Validation
Timeline · 4 updates
  1. identified Apr 17, 2026, 04:45 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Apr 17, 2026, 05:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 17, 2026, 05:05 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 17, 2026, 05:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 15, 2026

TLS Certificate Validation Errors for Clients Without SNI

Detected by Pingoru
Apr 15, 2026, 01:40 PM UTC
Resolved
Apr 15, 2026, 03:34 PM UTC
Duration
1h 54m
Affected: API
Timeline · 4 updates
  1. investigating Apr 15, 2026, 01:40 PM UTC

    We are currently investigating an issue where customers making HTTPS requests to our API without Server Name Indication (SNI) enabled are being presented with an expired SSL/TLS certificate. This results in certificate validation failures for affected clients.

  2. identified Apr 15, 2026, 01:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 15, 2026, 02:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 15, 2026, 03:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 7, 2026

Elevated 500 errors on Messages endpoint in US

Detected by Pingoru
Apr 07, 2026, 05:30 PM UTC
Resolved
Apr 07, 2026, 05:42 PM UTC
Duration
12m
Affected: API
Timeline · 3 updates
  1. identified Apr 07, 2026, 05:30 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Apr 07, 2026, 05:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 07, 2026, 05:42 PM UTC

    This incident has been resolved. Elevated 500 errors beginning at 17:25 UTC resolved at 17:30 UTC

Read the full incident report →

Major March 19, 2026

Elevated 401 errors in US Region

Detected by Pingoru
Mar 19, 2026, 06:43 PM UTC
Resolved
Mar 19, 2026, 06:53 PM UTC
Duration
10m
Affected: API
Timeline · 2 updates
  1. identified Mar 19, 2026, 06:43 PM UTC

    Some requests may be incorrectly failing with 401 error codes in our US region.

  2. resolved Mar 19, 2026, 06:53 PM UTC

    A fix has been deployed and systems are back to normal.

Read the full incident report →

Major March 13, 2026

Intermittent API Errors in US Region

Detected by Pingoru
Mar 13, 2026, 11:29 AM UTC
Resolved
Mar 13, 2026, 12:49 PM UTC
Duration
1h 20m
Affected: API
Timeline · 5 updates
  1. investigating Mar 13, 2026, 11:29 AM UTC

    We are currently investigating this issue.

  2. investigating Mar 13, 2026, 11:56 AM UTC

    We are continuing to investigate this issue.

  3. identified Mar 13, 2026, 12:19 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 13, 2026, 12:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 13, 2026, 12:49 PM UTC

    The incident has been resolved.

Read the full incident report →

Major February 25, 2026

Intermittent Email Validation Errors

Detected by Pingoru
Feb 25, 2026, 07:10 PM UTC
Resolved
Feb 25, 2026, 09:45 PM UTC
Duration
2h 35m
Affected: APIEmail Validation
Timeline · 8 updates
  1. investigating Feb 25, 2026, 07:10 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 25, 2026, 07:29 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 25, 2026, 07:29 PM UTC

    Domain verification is also impacted. Increased chances of domain verification failing. The issue has been identified and engineering is actively working on a fix.

  4. identified Feb 25, 2026, 07:30 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Feb 25, 2026, 07:47 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified Feb 25, 2026, 08:25 PM UTC

    We are continuing to work on a fix for this issue.

  7. monitoring Feb 25, 2026, 09:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. resolved Feb 25, 2026, 09:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 29, 2025

Delayed Logs in EU Region

Detected by Pingoru
Nov 29, 2025, 08:38 AM UTC
Resolved
Nov 29, 2025, 09:56 AM UTC
Duration
1h 17m
Affected: Events & Logs
Timeline · 3 updates
  1. identified Nov 29, 2025, 08:38 AM UTC

    Logs are currently experiencing delays of 15 minutes in Mailgun's EU region. Outbound processing, inbound processing, and webhook delivery are operating normally.

  2. identified Nov 29, 2025, 09:02 AM UTC

    Logs are currently experiencing delays of 20 minutes in Mailgun's EU region. Outbound processing, inbound processing, and webhook delivery are operating normally.

  3. resolved Nov 29, 2025, 09:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 28, 2025

Delayed Logs in US Region

Detected by Pingoru
Nov 28, 2025, 04:30 PM UTC
Resolved
Nov 28, 2025, 05:56 PM UTC
Duration
1h 26m
Affected: Events & Logs
Timeline · 3 updates
  1. identified Nov 28, 2025, 04:30 PM UTC

    Logs are currently experiencing delays of 15 minutes in Mailgun's US region. Outbound processing, inbound processing, and webhook delivery are operating normally.

  2. monitoring Nov 28, 2025, 05:19 PM UTC

    Events are processing normally, we continue to monitor as we see elevated send volumes.

  3. resolved Nov 28, 2025, 05:56 PM UTC

    Events are processing normally.

Read the full incident report →

Notice November 18, 2025

Elevated inbound recipient rejected

Detected by Pingoru
Nov 18, 2025, 01:31 PM UTC
Resolved
Nov 13, 2025, 10:30 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Nov 18, 2025, 01:31 PM UTC

    On November 13th, Mailgun incorrectly rejected a subset of inbound emails with a 550 "recipient rejected" error. Senders received bounce notifications even though delivery should have succeeded. Affected timeframes: US region: 05:14 to 06:41 UTC and 14:55 to 15:48 UTC EU region: 14:55 to 15:48 UTC Based on our analysis, approximately 25% of US inbound traffic and 50% of EU inbound traffic had a chance to have been impacted during these windows. We're unable to provide exact counts due to gaps in our logging for rejected inbound mail, which we have since corrected.

Read the full incident report →

Minor October 24, 2025

Delayed Message Processing in US

Detected by Pingoru
Oct 24, 2025, 02:14 PM UTC
Resolved
Oct 24, 2025, 03:58 PM UTC
Duration
1h 43m
Affected: Outbound Delivery
Timeline · 4 updates
  1. monitoring Oct 24, 2025, 02:14 PM UTC

    We have identified processing delays for some messages in our US region. A fix has been deployed and we are monitoring the recovery.

  2. monitoring Oct 24, 2025, 02:47 PM UTC

    Queues are being worked through, we continue to monitor resolution.

  3. monitoring Oct 24, 2025, 03:40 PM UTC

    Operations are back to normal and queues are cleared. We'll continue to monitor.

  4. resolved Oct 24, 2025, 03:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 8, 2025

US Email Ingest Errors

Detected by Pingoru
Oct 08, 2025, 03:00 PM UTC
Resolved
Oct 08, 2025, 01:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Oct 08, 2025, 03:00 PM UTC

    Between 12:55 UTC and 13:07 UTC, customers may have experienced email sending failures in the US region. A deployment of new code caused our sending pipeline to temporarily reject some email submissions with HTTP 500 or SMTP 451 errors (~ 2.5% of requests). Our team quickly identified the issue, rolled back the deployment, and restored normal service. Traffic was immediately shifted from the affected US region to the non impacted region to further mitigate customer impact while the rollback took place.

Read the full incident report →

Minor September 30, 2025

Login issues with Mailgun Application

Detected by Pingoru
Sep 30, 2025, 10:57 AM UTC
Resolved
Sep 30, 2025, 12:13 PM UTC
Duration
1h 15m
Affected: Control Panel
Timeline · 5 updates
  1. investigating Sep 30, 2025, 10:57 AM UTC

    We are currently investigating this issue.

  2. identified Sep 30, 2025, 11:15 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 30, 2025, 11:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Sep 30, 2025, 11:46 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Sep 30, 2025, 12:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 12, 2025

Message Delays in US Region

Detected by Pingoru
Sep 12, 2025, 06:26 AM UTC
Resolved
Sep 12, 2025, 08:25 AM UTC
Duration
1h 59m
Affected: Outbound Delivery
Timeline · 3 updates
  1. investigating Sep 12, 2025, 06:26 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 12, 2025, 07:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 12, 2025, 08:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 11, 2025

Email Validation 500s

Detected by Pingoru
Sep 11, 2025, 10:56 PM UTC
Resolved
Sep 12, 2025, 02:19 AM UTC
Duration
3h 23m
Affected: Email Validation
Timeline · 6 updates
  1. investigating Sep 11, 2025, 10:56 PM UTC

    We are currently investigating this issue.

  2. identified Sep 12, 2025, 12:15 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 12, 2025, 01:00 AM UTC

    The issue has been identified and we continue to work on a fix for this issue.

  4. monitoring Sep 12, 2025, 02:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Sep 12, 2025, 02:07 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Sep 12, 2025, 02:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 1, 2025

EU email delivery latency

Detected by Pingoru
Sep 01, 2025, 04:23 PM UTC
Resolved
Sep 01, 2025, 05:11 PM UTC
Duration
47m
Affected: Outbound DeliveryInbound email processingEvents & Logs
Timeline · 7 updates
  1. investigating Sep 01, 2025, 04:23 PM UTC

    Email's sent from our Europe region may be experiencing increased delivery times. We are currently investigating.

  2. identified Sep 01, 2025, 04:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 01, 2025, 04:31 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Sep 01, 2025, 04:38 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Sep 01, 2025, 04:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Sep 01, 2025, 04:53 PM UTC

    Queues are being worked through. Normal email delivery times will resume shortly. In addition to delayed email delivery, these other parts of our system saw increased processing time as well: inbound routes, forwards, webhook delivery, and unsubscribe processing.

  7. resolved Sep 01, 2025, 05:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 20, 2025

US email delivery latency

Detected by Pingoru
Aug 20, 2025, 04:20 PM UTC
Resolved
Aug 20, 2025, 05:14 PM UTC
Duration
53m
Affected: Outbound Delivery
Timeline · 3 updates
  1. monitoring Aug 20, 2025, 04:20 PM UTC

    Email's from our us-east region may have experienced longer delivery time between 16:00 UTC and 16:20 UTC. The issue is resolved and we are monitoring.

  2. monitoring Aug 20, 2025, 04:27 PM UTC

    Services are fully operational.

  3. resolved Aug 20, 2025, 05:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 29, 2025

Partial Delay in Event Processing

Detected by Pingoru
Jul 29, 2025, 03:37 PM UTC
Resolved
Jul 29, 2025, 06:17 PM UTC
Duration
2h 40m
Affected: Events & Logs
Timeline · 4 updates
  1. identified Jul 29, 2025, 03:37 PM UTC

    Customers using the events or logs APIs or viewing logs in the customer portal may see delays in some events appearing.

  2. monitoring Jul 29, 2025, 03:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 29, 2025, 05:54 PM UTC

    We are continuing to monitor the system as delays resolve

  4. resolved Jul 29, 2025, 06:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 21, 2025

HTTPS Tracking Certificate Creation / Renewal blocked by Let's Encrypt Outage

Detected by Pingoru
Jul 21, 2025, 11:56 PM UTC
Resolved
Jul 22, 2025, 11:33 AM UTC
Duration
11h 37m
Affected: API
Timeline · 3 updates
  1. identified Jul 21, 2025, 11:56 PM UTC

    Let's Encrypt, the certificate issuer used for creating certificates on customer tracking domains is experiencing an outage (https://letsencrypt.status.io/). Attempting to generate or regenerate a tracking certificate will not succeed until service is restored.

  2. monitoring Jul 22, 2025, 05:22 AM UTC

    The current status of Let's Encrypt infrastucture is "[Identified] We have deployed mitigations for the failure of our internal DNS servers. Issuance of certificates is now succeeding, though we are still recovering from the resulting high traffic volumes." We are monitoring the situation and will update our status page accordingly.

  3. resolved Jul 22, 2025, 11:33 AM UTC

    This incident has been resolved.

Read the full incident report →