Mailgun experienced a major incident on September 11, 2025 affecting Email Validation, lasting 3h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Email Validation
Update timeline
- investigating Sep 11, 2025, 10:56 PM UTC
We are currently investigating this issue.
- identified Sep 12, 2025, 12:15 AM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 12, 2025, 01:00 AM UTC
The issue has been identified and we continue to work on a fix for this issue.
- monitoring Sep 12, 2025, 02:07 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 12, 2025, 02:07 AM UTC
We are continuing to monitor for any further issues.
- resolved Sep 12, 2025, 02:19 AM UTC
This incident has been resolved.