Mailgun experienced a minor incident on June 23, 2026 affecting Events & Logs, lasting 6h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 23, 2026, 09:14 AM UTC
Customers using the events/logs APIs or viewing logs in the customer portal may see errors in viewing or retrieving logs. These errors are only affecting a subset of our customers.
- identified Jun 23, 2026, 09:30 AM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 23, 2026, 10:04 AM UTC
We are continuing to work on a fix for this issue.
- identified Jun 23, 2026, 10:41 AM UTC
We are continuing to work on a fix for this issue.
- identified Jun 23, 2026, 11:19 AM UTC
We are continuing to work on a fix for this issue.
- identified Jun 23, 2026, 12:07 PM UTC
We are continuing to work on a fix for this issue.
- identified Jun 23, 2026, 01:10 PM UTC
We are continuing to work on a fix for this issue.
- identified Jun 23, 2026, 02:13 PM UTC
We are continuing to work on a fix for this issue.
- identified Jun 23, 2026, 02:52 PM UTC
We are continuing to work on a fix for this issue. Some customers may see log delays. Outbound processing, inbound processing, and webhook delivery are operating normally.
- identified Jun 23, 2026, 03:25 PM UTC
We are continuing to work on a fix for this issue. Some customers may see log delays. Outbound processing, inbound processing, and webhook delivery continue operating normally.
- monitoring Jun 23, 2026, 03:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 23, 2026, 04:09 PM UTC
This incident has been resolved.