Mailgun had 33 outages in the last 2 years totaling 15h 35m of downtime — averaging 1.4 incidents per month.
There were 33 Mailgun outages since July 1, 2024 totaling 15h 35m of downtime. Each is summarised below — incident details, duration, and resolution information.
Our team is investigating degraded performance in our logs and event APIs.
A fix has been implemented and we are monitoring the results.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Our team is investigating reports of Login issues for a subset of administrative accounts
Our team has resolved the login issue.
This incident has been resolved.
Due to network connectivity issues with a third party, there is a chance that emails being sent through Mailgun's EU region are experiencing delivery delays. The issue has been identified and a fix is in progress.
We are continuing to work with our networking partner on the fix. Only customers sending with IPs in the 159.135.132.0/24 range are impacted.
Connectivity has been restored, we are monitoring the traffic backlog as sending resumes.
We are continuing to process the sending backlog at a reduced rate while things recover. Delays for the affected network should still be expected.
Further mitigations are being worked on to resolve networking issues, messages will continue to be delayed until a full fix is implemented.
We are continuing to work with our network provider to bring this range online.
A fix has been implemented and traffic is sending through these networks. We are monitoring the resolution.
This incident has been resolved.
We are currently experiencing elevated timeouts when sending email via SMTP in US regions. Investigation is underway.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
On August 20th, 2024, between 18:45 - 22:45 UTC, emails submitted to our US region experienced a small chance of delivery failure. Please review your email Events for "602 Too old message" errors to identify any affected emails and resend them if necessary. The issue was promptly identified and resolved. We apologize for the inconvenience.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The customer portal is loading intermittently, we are investigating the issue at this time.
We have identified the issue and are monitoring the resolution.
This incident has been resolved.