Mailgun incident

Automatic Sender Security Records Not Provisioning

Minor Resolved View vendor source →

Mailgun experienced a minor incident on May 6, 2026 affecting Control Panel, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 03:40 PM UTC
Resolved
May 07, 2026, 06:42 PM UTC
Duration
1d 3h
Detected by Pingoru
May 06, 2026, 03:40 PM UTC

Affected components

Control Panel

Update timeline

  1. identified May 06, 2026, 03:40 PM UTC

    Customers creating domains with Automatic Sender Security may have CNAME records with no corresponding TXT records reflecting DKIM keys. A fix for this issue is being prepared.

  2. identified May 06, 2026, 07:46 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring May 07, 2026, 12:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 07, 2026, 06:42 PM UTC

    This incident has been resolved.