Mailgun incident

Delayed sending in EU

Resolved after 3 hours 36 minutes, affecting API and Outbound Delivery, on May 25, 2026.

monitoring May 25, 2026, 03:45 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 25, 2026, 12:18 PM UTC
Resolved
May 25, 2026, 03:55 PM UTC
Duration
3h 36m
Detected by Pingoru
May 25, 2026, 12:18 PM UTC

Affected components

APIOutbound Delivery

Update timeline

  1. investigating May 25, 2026, 12:18 PM UTC

    We are currently investigating this issue.

  2. investigating May 25, 2026, 12:48 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 25, 2026, 12:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring May 25, 2026, 01:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. investigating May 25, 2026, 01:38 PM UTC

    We are currently investigating this issue.

  6. investigating May 25, 2026, 02:10 PM UTC

    We are continuing to investigate this issue.

  7. identified May 25, 2026, 02:46 PM UTC

    The issue has been identified and a fix is being implemented.

  8. identified May 25, 2026, 03:35 PM UTC

    We are continuing to work on a fix for this issue.

  9. monitoring May 25, 2026, 03:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  10. resolved May 25, 2026, 03:55 PM UTC

    This incident has been resolved.

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