Mailgun experienced a minor incident on August 31, 2026 affecting Events & Logs, lasting 7h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 31, 2026, 02:47 PM UTC
We are currently experiencing delays in event log processing in our US region.
- identified Aug 31, 2026, 03:29 PM UTC
We are continuing to work on a fix for this issue.
- identified Aug 31, 2026, 04:24 PM UTC
We are continuing to work on a fix for this issue.
- identified Aug 31, 2026, 05:05 PM UTC
We are continuing to work on a fix for this issue.
- identified Aug 31, 2026, 05:56 PM UTC
We are putting a fix in place for this issue. There is significant backlogs of event logs to process. We update the expected time of resolution when available.
- identified Aug 31, 2026, 06:59 PM UTC
The delays in event processing are reducing. We expect all delays to be resolved in the next 3 hours.
- identified Aug 31, 2026, 07:38 PM UTC
The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery.
- identified Aug 31, 2026, 08:13 PM UTC
The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery. We expect all delays to be resolved in the next 2 hours.
- identified Aug 31, 2026, 08:43 PM UTC
The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery.
- identified Aug 31, 2026, 09:28 PM UTC
The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery. We expect all delays to be resolved within the hour.
- resolved Aug 31, 2026, 10:01 PM UTC
Event queues have caught up and events are processing normally.