MailChannels incident

High SMTP Connection Latency

Minor Resolved View vendor source →

MailChannels experienced a minor incident on September 10, 2025 affecting SMTP Service, lasting 4h 32m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2025, 02:58 PM UTC
Resolved
Sep 10, 2025, 07:31 PM UTC
Duration
4h 32m
Detected by Pingoru
Sep 10, 2025, 02:58 PM UTC

Affected components

SMTP Service

Update timeline

  1. investigating Sep 10, 2025, 02:58 PM UTC

    We are currently investigating higher than normal connection latency that might have an impact on outbound email delivery services.

  2. resolved Sep 10, 2025, 07:31 PM UTC

    This incident has been resolved.