MailChannels incident

Increased SMTP Connection Latency

Minor Vendor's status page →

Resolved after 1 hour 12 minutes, affecting SMTP Service, on September 9, 2025.

monitoring Sep 09, 2025, 05:30 PM UTC

We are continuing to monitor for any further issues.

Started
Sep 09, 2025, 05:04 PM UTC
Resolved
Sep 09, 2025, 06:17 PM UTC
Duration
1h 12m
Detected by Pingoru
Sep 09, 2025, 05:04 PM UTC

Affected components

SMTP Service

Update timeline

  1. investigating Sep 09, 2025, 05:04 PM UTC

    We are currently investigating higher than normal connection latency that might have an impact on email delivery services.

  2. monitoring Sep 09, 2025, 05:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 09, 2025, 05:30 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 09, 2025, 06:17 PM UTC

    This incident has been resolved.

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