Magic Labs had 16 outages in the last 2 years totaling 112h 27m of downtime — averaging 0.7 incidents per month.
There were 16 Magic Labs outages since May 23, 2024 totaling 112h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
Users unable to login via email or sign messages due to upstream provider outage. We are currently investigating.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We've identified an issue causing latency with the Newton Agent History. A fix is in the works.
This incident has been resolved.
New agents were unable to be deployed due to a 3rd party service provider outage. We're actively working with them to resolve the service outage.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
Some users experienced degraded service for our email auth flows. This was due to a Cloudflare change against Vercel as noted in the following blog: https://developers.cloudflare.com/changelog/2025-03-22-next-js-vulnerability-waf/
We're currently experiencing a degradation in our Auth and Wallet signing processes. The problem has been identified and are working towards a solution.
Our team is making progress on a fix for this issue. We are currently in the testing phase internally to ensure stability and prevent recurrence. We will provide another update as soon as testing is complete.
A fix has been implemented and we're monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We've identified an issue where customers received a rate limiting response from our systems. We've since mitigated those rate limits and adjusted the rules to allow customer traffic.
We are currently investigating login issues with Dashboard and SMS
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Postmark SMTP server outage is causing emails not to send for applications using our Custom Email Provider feature with Postmark. Our team will continue to monitor and update this incident once the issue is resolved.
This incident was resolved by the Postmark team at 02:45 PDT. https://status.postmarkapp.com/notices/5jmmv4cyfqboak2v-service-issue-outbound-smtp-sending-issues
This incident has been resolved.
We are currently investigating this issue.
We've identified the issue and are working towards resolution
A fix has been implemented and we are monitoring the results.
This incident has been resolved.