Magic Labs incident

Degraded performance on Auth and API

Minor Resolved View vendor source →

Magic Labs experienced a minor incident on February 12, 2025 affecting Authentication and API, lasting 3d 20h. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2025, 03:34 AM UTC
Resolved
Feb 15, 2025, 11:52 PM UTC
Duration
3d 20h
Detected by Pingoru
Feb 12, 2025, 03:34 AM UTC

Affected components

AuthenticationAPI

Update timeline

  1. identified Feb 12, 2025, 03:34 AM UTC

    We're currently experiencing a degradation in our Auth and Wallet signing processes. The problem has been identified and are working towards a solution.

  2. identified Feb 13, 2025, 03:11 AM UTC

    Our team is making progress on a fix for this issue. We are currently in the testing phase internally to ensure stability and prevent recurrence. We will provide another update as soon as testing is complete.

  3. monitoring Feb 14, 2025, 01:12 AM UTC

    A fix has been implemented and we're monitoring the results.

  4. resolved Feb 15, 2025, 11:52 PM UTC

    This incident has been resolved.