Magic Labs experienced a critical incident on December 5, 2025 affecting Authentication and API and 1 more component, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
AuthenticationAPIDashboard
Update timeline
- investigating Dec 05, 2025, 09:08 AM UTC
Users unable to login via email or sign messages due to upstream provider outage. We are currently investigating.
- monitoring Dec 05, 2025, 09:15 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 05, 2025, 09:22 AM UTC
This incident has been resolved.