Magic Labs incident

Login issues

Critical Resolved View vendor source →

Magic Labs experienced a critical incident on October 15, 2024 affecting Dashboard and SMS Delivery, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2024, 05:02 PM UTC
Resolved
Oct 15, 2024, 06:50 PM UTC
Duration
1h 48m
Detected by Pingoru
Oct 15, 2024, 05:02 PM UTC

Affected components

DashboardSMS Delivery

Update timeline

  1. investigating Oct 15, 2024, 06:36 PM UTC

    We are currently investigating login issues with Dashboard and SMS

  2. monitoring Oct 15, 2024, 06:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 15, 2024, 06:50 PM UTC

    This incident has been resolved.