Luno incident

Delayed withdrawals in South Africa

Notice Resolved View vendor source →
Started
Feb 26, 2026, 07:31 AM UTC
Resolved
Feb 26, 2026, 01:14 PM UTC
Duration
5h 43m
Detected by Pingoru
Feb 26, 2026, 07:31 AM UTC

Update timeline

  1. identified Feb 26, 2026, 07:31 AM UTC

    Current Status: Customers initiating withdrawals will experience longer-than-usual processing times. What you need to know: We have identified an issue causing withdrawals to get stuck in processing for our South African customers. We are working to resolve this as soon as possible. We appreciate your understanding in this matter. Updates to follow.

  2. resolved Feb 26, 2026, 01:14 PM UTC

    Update: We are no longer seeing any delays to withdrawals. This service is working as intended. We thank you for your patience and understanding

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