Luno experienced a notice incident on August 28, 2026, lasting 5d 3h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Aug 28, 2026, 12:02 PM UTC
We are aware of intermittent FPX deposit failures for customers in Malaysia. We are actively working with our third-party provider to resolve this issue. If your deposit fails, please try again shortly or use an alternative deposit method. We will provide an update as soon as we have more information.
- monitoring Aug 28, 2026, 08:36 PM UTC
A fix has been successfully deployed, and transactions are now processing again. You may still notice some delays in processing times We’ll continue to monitor the situation closely and provide further updates if needed.
- resolved Sep 02, 2026, 03:11 PM UTC
This incident is fully resolved and transactions are processing again. We apologise for any inconvenience caused.