Luno experienced a notice incident on September 11, 2026, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Sep 11, 2026, 01:24 PM UTC
Customers using the exchange and executing trades may see delays with their balance updates, which may cause customers who perform high-volume trading to experience disruptions with their trading due to the delays to balance updates. Customers who use Instant Buy and Sell will not be affected. We are working on this as a priority.
- resolved Sep 11, 2026, 02:29 PM UTC
Update: We are no longer seeing delays in balance updates for customers who use the exchange. We appreciate your patience and understanding in this matter.