Luno experienced a notice incident on September 3, 2026, lasting 5d 22h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Sep 03, 2026, 11:14 AM UTC
We've identified an issue causing delays with FPX deposits. Our team is aware and working on a fix. We'll post an update once this is resolved. We apologise for any inconvenience and appreciate your patience.
- monitoring Sep 03, 2026, 11:18 AM UTC
A fix has been implemented and the backlog has now cleared. Funds should be reflecting in accounts as expected. We're continuing to monitor the situation closely to ensure stability.
- resolved Sep 09, 2026, 09:44 AM UTC
All systems are back to normal, and the backlog has been cleared. Your funds should now be fully visible in your account. Thank you for your patience.