Resolved after 1 day 1 hour, affecting Core Network, on October 3, 2020.
The outgoing traffic has been switched back to normal. We were able to solve this problem with our upstream provider today evening.
Affected components
Update timeline
- investigating Oct 03, 2020, 05:40 PM UTC
Currently we are experiencing some network issues related to BGP sessions to our upstream provider combahton. We are currently checking the problem and will keep you up to date her.
- monitoring Oct 03, 2020, 05:58 PM UTC
We've deactivated our outgoing BGP session to combahton for the moment. The network is stable and we will keep monitoring.
- monitoring Oct 03, 2020, 06:30 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 03, 2020, 09:08 PM UTC
Outgoing traffic is still carried out via alternative routes using our backup upstream because our upstream provider hasn't fixed the BGP session for outgoing traffic yet. We will stay in contact with them and update you as soon as it is resolved. Those changes doesn't affect the latency or availability of you services.
- resolved Oct 04, 2020, 07:22 PM UTC
The outgoing traffic has been switched back to normal. We were able to solve this problem with our upstream provider today evening.
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