LUMASERV incident

Network outage at our network in Interxion

Resolved after 2 hours 11 minutes, affecting Core Network, on October 8, 2020.

monitoring Oct 08, 2020, 06:30 AM UTC

The network is stable again. During a not announced maintenance at our upstream provider combahton it came to a network outage of about three minutes. We contacted our supplier immediately to get information about the outage. Currently an incident is created and we will inform you as soon as there are new information.

Started
Oct 08, 2020, 06:15 AM UTC
Resolved
Oct 08, 2020, 08:26 AM UTC
Duration
2h 11m
Detected by Pingoru
Oct 08, 2020, 06:15 AM UTC

Affected components

Core Network

Update timeline

  1. identified Oct 08, 2020, 06:15 AM UTC

    Today at 8.06am our monitoring detected packet loss at our core network at Interxion. The. network is now stable again and we're currently going to deeper to check for the reason for the outage.

  2. monitoring Oct 08, 2020, 06:30 AM UTC

    The network is stable again. During a not announced maintenance at our upstream provider combahton it came to a network outage of about three minutes. We contacted our supplier immediately to get information about the outage. Currently an incident is created and we will inform you as soon as there are new information.

  3. resolved Oct 08, 2020, 08:26 AM UTC

    This incident has been resolved.

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