Resolved after 6 hours 11 minutes, affecting Core Network, on October 22, 2020.
For now main traffic going to end customers will be sent over RETN (AS9002) to prevent eventual connection aborts resulting in Core Backbone (AS33891) network. We will stay in contact with the NOC for further information.
Affected components
Update timeline
- investigating Oct 22, 2020, 03:46 PM UTC
At 5.40pm our monitoring reported a few network issues regarding a few routes at our location in Interxion, Frankfurt. We've contacted the upstream provider for further details.
- monitoring Oct 22, 2020, 03:54 PM UTC
The network is stable again. The problem were there for about one minute. From our side it looks like a problem of the upstream provider Core-Backbone. We've contacted our provider and will inform you once we have a reply.
- monitoring Oct 22, 2020, 04:02 PM UTC
Our upstream provider has disabled import and export to Core-Backbone until there is an official information about this incident. We will keep you up to date here.
- resolved Oct 22, 2020, 09:57 PM UTC
For now main traffic going to end customers will be sent over RETN (AS9002) to prevent eventual connection aborts resulting in Core Backbone (AS33891) network. We will stay in contact with the NOC for further information.
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