LUMASERV incident

Partial packet loss

Resolved after 12 hours 2 minutes, on November 18, 2020.

resolved Nov 18, 2020, 12:24 PM UTC

Today between 1.02pm and 1.04pm CET we've experienced packet loss over certain routes. We've contacted the upstream provider immediately who solved it for the moment and is currently implementing methods to prevent further incidents.

Started
Nov 18, 2020, 12:00 AM UTC
Resolved
Nov 18, 2020, 12:02 PM UTC
Duration
12h 2m
Detected by Pingoru
Nov 18, 2020, 12:00 AM UTC

Update timeline

  1. resolved Nov 18, 2020, 12:24 PM UTC

    Today between 1.02pm and 1.04pm CET we've experienced packet loss over certain routes. We've contacted the upstream provider immediately who solved it for the moment and is currently implementing methods to prevent further incidents.

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