LUMASERV incident

Degraded performance at our cloud server cluster

Resolved after 7 hours 3 minutes, affecting Cloud server hosts, on December 13, 2020.

investigating Dec 13, 2020, 03:40 PM UTC

We are continuing to investigate this issue.

Started
Dec 13, 2020, 03:38 PM UTC
Resolved
Dec 13, 2020, 10:42 PM UTC
Duration
7h 3m
Detected by Pingoru
Dec 13, 2020, 03:38 PM UTC

Affected components

Cloud server hosts

Update timeline

  1. investigating Dec 13, 2020, 03:38 PM UTC

    Currently we are experiencing some performance impact at some of our cloud server hosts. We are looking deeper into this and will keep you up to date in this incident.

  2. investigating Dec 13, 2020, 03:40 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 13, 2020, 10:42 PM UTC

    This incident has been resolved.

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