Resolved after 1 day 22 hours, affecting Core Network and NICAPI - Rest [v1] and 1 more, on January 6, 2021.
After monitoring for 48 hours we can close this incident. This incident has been resolved.
Affected components
Core NetworkNICAPI - Rest [v1]Reseller-Interface [reseller.lumaserv.com]docs.nicapi.euCloud server hosts
Update timeline
- investigating Jan 06, 2021, 06:41 PM UTC
Since 7:26 PM we have had various connection problems in our core network. We are currently investigating the issue.
- identified Jan 06, 2021, 06:51 PM UTC
We've identified the reason for this incident and are currently implementing a fix.
- monitoring Jan 06, 2021, 07:09 PM UTC
We implemented a fix and keep monitoring. Since 7.30pm the network is stable again.
- resolved Jan 08, 2021, 05:17 PM UTC
After monitoring for 48 hours we can close this incident. This incident has been resolved.
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